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CONTACT

Thank you for wanting to reach out to us. We are excited to hear from you and understand that you may have questions for us.

 

Please be sure to look through our FAQ's below to see if your question has already been answered. If not, please fill out our simple contact form and we will reply to you as quickly as we can. Also, feel free to subscribe to our very limited newsletter.

Alternatively, you can call us or message us on social media by clicking the social links here.

309-213-2121

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FREQUENTLY ASKED QUESTIONS

  • Do you have a phone number I can call?
    We do now! 309-213-2121 You can call us any time, but if it is during the week you will have to leave us a message, but we will return your call as soon as we can. If you have any questions for us, call us, use the contact form above, or reach out to us on our Facebook page and send us a message there.
  • How much does it cost to have my firearm repaired?
    There is no way for us to quote a repair until it is diagnosed on our bench. Each firearm is quoted on an individual basis. Mechanical repairs are based on an hourly basis and any parts required are above and beyond the cost of the labor.
  • Will you work on ANY firearm?
    As amazing as that would be, the answer is no. Admittedly, we are not yet experienced in several of the firearms available but we are working towards it. There are many firearms that we do not have the proper tools, equipment, or experience to confidently and safely repair. If you are willing to allow us the time to learn from it, and you pay for it, we will gladly consider the opportunity.
  • Can I just bring in a portion of my firearm for you to work on.
    Because we test fire most all firearms after repair we will need the entire firearm. Exceptions can be made for some services such as sight installs, stuck choke tube, etc. Please message us if you are uncertain but it is generally best to bring in the entire firearm.
  • How long does it take to perform a service or repair? Can you "Rush" the work?
    This varies depending on the service or repair, and is dependent upon how much work we have in the shop at that time. We aim to try to please everyone but we do not offer a "Rush" service. We do try our best to complete jobs in a timely manner however our shop is run on a first come first serve basis and we are only open on the weekends.
  • Is it possible to "touch up" bluing?
    In a word, no. In our experience, the only way to fix a bad spot in the bluing is to reblue the entire component. Your other options are at best temporary and generally not very pleasing to the eye.
  • I have firearms that were involved in a flood/fire. Will you work with my insurance Company to resolve payment?
    No, we do not get involved in insurance claims and all flood/fire damaged firearms are charged one hour labor per firearm up front before a quote will be given.
  • I brought my firearm in for repair but was told it was not reparable or I refused the quote. Do I still have to pay for the quote?
    Yes, our time is valuable and not free. A one hour estimate charge will be charged in most cases.
  • Can I wait while you work on my firearm?
    Generally no, unless it is something we can get done quickly like a cleaning. We are not set up to have a social hang out as we have work to do within a limited time. If you want to hang around and chit-chat we will charge you for the time that should be spent on the bench.
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